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Terms & Conditions

Last Updated: September 25, 2026

About Posh Optical
Posh Optical provides eyewear, optical products, optician services, and optometry-related services. Certain services
may be provided by independent or licensed healthcare professionals.

Customer Accounts

When creating an account with Posh Optical, you agree to provide accurate and up-to-date information.
You are responsible for keeping your account information and password confidential and for notifying us if you believe
your account has been accessed without authorization.
Posh Optical reserves the right to suspend or terminate accounts where there is suspected misuse, fraudulent activity,
or violation of these Terms & Conditions.

Personal Information & Privacy

Posh Optical respects your privacy.
We collect and use personal information only for purposes reasonably necessary to provide our products and services,
operate our website, manage customer accounts, process transactions, communicate with customers, and improve our
services.

Posh Optical does not sell or rent your personal information to third parties.
We take reasonable administrative, technical, and physical safeguards to protect personal information against
unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.
Personal information may be shared with service providers who assist us in operating our business, such as payment
processors, website providers, technology providers, booking platforms, or other vendors. These providers are
expected to use information only as necessary to provide the services they perform for Posh Optical.
Where required by law, personal information may also be disclosed to legal, regulatory, or governmental authorities.
For additional information about how we collect, use, disclose, and protect personal information, please refer to our
Privacy Policy.

Marketing Communications

If you choose to subscribe to marketing communications, Posh Optical may send you information about promotions,
new products, events, services, and other updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the
communication or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending communications that are necessary
to provide services you have requested, such as appointment confirmations, account-related messages, order updates,
or other service communications.

Website Information

We make reasonable efforts to ensure that information on our website is accurate and current. However, product
availability, pricing, promotions, descriptions, and other information may change without notice.
We reserve the right to correct errors, update information, modify products or services, and change or discontinue
promotions at any time.

Products & Pricing

All prices displayed on our website are in Canadian dollars unless otherwise stated.
Prices, promotions, discounts, product availability, and offers may change without notice.
A product or service displayed online does not guarantee availability at a particular Posh Optical location.

Orders & Payments

When placing an order through our website, you agree to provide accurate billing and payment information.
Posh Optical reserves the right to refuse, cancel, or limit an order where there is an error in pricing or product
information, suspected fraudulent activity, or other circumstances requiring cancellation.
Payment information may be processed through third-party payment providers. Posh Optical does not intentionally
retain full payment card information beyond what is necessary for legitimate business and transaction purposes.

Optical & Prescription Services

Prescription eyewear and optical products are prepared based on information provided by the customer and/or a valid
prescription.

Customers are responsible for providing accurate prescription and personal information.
Where applicable, prescription-related services are subject to the requirements and professional standards applicable
to licensed healthcare and optical professionals.
Our website is not a substitute for professional medical or optometric advice.

Appointments

Online appointment booking is subject to availability.
Posh Optical reserves the right to modify or cancel appointments when necessary. Customers will be contacted where
reasonably possible if an appointment needs to be changed or cancelled.

Promotions & Offers

Promotions, discounts, giveaways, and special offers may have additional terms and conditions.
Unless otherwise stated, promotions cannot be combined with other offers and are subject to availability.
Posh Optical reserves the right to modify or end a promotion at any time.

Intellectual Property
All content on the Posh Optical website, including logos, trademarks, graphics, photographs, written content, designs,
videos, and other materials, is owned by or licensed to Posh Optical unless otherwise stated.
You may not reproduce, distribute, modify, copy, or use our content for commercial purposes without prior written
permission.

Third-Party Services & Links

Our website may contain links to or integrations with third-party websites, applications, payment processors, booking
systems, or other services.

Posh Optical is not responsible for the content, privacy practices, security, or availability of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.

Website Security
We take reasonable steps to protect our website and customer information. However, no website, electronic
transmission, or storage system can be guaranteed to be completely secure.
You agree not to attempt to gain unauthorized access to our website, accounts, systems, or data, or to interfere with
the operation or security of our website.

Limitation of Liability

To the extent permitted by applicable law, Posh Optical will not be responsible for losses resulting from circumstances
outside of our reasonable control, including website interruptions, technical failures, third-party service interruptions, or
unauthorized access resulting from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under
applicable Canadian or Ontario law.


Changes to These Terms

Posh Optical may update these Terms & Conditions from time to time.
The updated version will be posted on our website with the revised “Last Updated” date. Your continued use of our
website after changes are posted constitutes acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes will be subject to the applicable courts and laws of Ontario, Canada.

Contact Us

If you have questions about these Terms & Conditions or how your personal information is handled, please contact us:
Posh Optical
Ajax, Ontario, Canada
Email: sales@poshoptical.com
Website: poshoptical.com

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