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Return & Exchange Policy
At Posh Optical, we take pride in providing quality eyewear and carefully selected products. Please review our return
policy before completing your purchase.
All online purchases are final sale. Items purchased through our website are not eligible for returns, refunds, or
exchanges.
Cartier Frames: All Cartier frames are final sale, whether purchased online or in-store. No returns, refunds, or
exchanges will be accepted.
By completing your purchase, you acknowledge and agree to these terms.
Nothing in this policy excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer
protection laws.
Shipping Policy
Posh Optical offers shipping for eligible online purchases. Shipping charges will be calculated or communicated at
checkout, where applicable.
Additional Safety Fee for Meta & Cartier Products
Online purchases of Meta products and Cartier frames are subject to an additional safety fee, charged separately
from the standard shipping fee.
This fee helps cover the additional precautions and protection associated with shipping these products, including
risks related to loss, breakage, or damage during transit. The applicable safety fee will be communicated before your order is finalized.
Shipping Damage, Loss & Delivery Issues
We take care to package orders appropriately for shipment. If your package arrives damaged or appears to have
been lost in transit, please contact Posh Optical as soon as possible with your order details and any relevant
photographs.
We will review the situation and assist with the appropriate next steps in accordance with applicable law and any
applicable shipping or insurance arrangements.
Contact Us
If you have questions about our Returns & Shipping Policy, please contact us before placing your order.
Posh Optical
Ajax, Ontario, Canada
Email: admin@myposhaccount.com
Phone: +1 800-940-8007
Thank you for shopping with Posh Optical. We appreciate your business and trust in our products.
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